Shipping Policy

This Shipping Policy outlines how orders placed on rustrend.com are processed and delivered. The website is operated by VAULTA LIMITED, a company registered in HongKong, with its business address at Room 517, New City Centre, 2 Lei Yue Mun Road, Kwun Tong, Kowloon, Hong Kong.

By placing an order on our website, you agree to the terms set out in this Shipping Policy.

Order Processing

Orders are processed after successful payment confirmation. Processing times may vary depending on product availability, order volume, and verification requirements. Orders placed on weekends or public holidays will be processed on the next business day.

VAULTA LIMITED. reserves the right to delay or cancel order processing in cases of incomplete information, payment verification issues, suspected fraud, or circumstances beyond our reasonable control.

Shipping Destinations

We ship to selected domestic and international destinations as indicated at checkout. Availability of shipping services may vary by location due to logistics constraints, regulatory requirements, or courier coverage.

Customers are responsible for ensuring that the shipping address provided is accurate and complete. VAULTA LIMITED. is not responsible for delays, failed deliveries, or losses arising from incorrect or incomplete address details.

Shipping Fees

Shipping fees are calculated at checkout based on the delivery destination, shipping method selected, package weight, and order value. Any applicable shipping charges will be clearly displayed before order confirmation.

Delivery Timeframes

Estimated delivery timeframes provided on the website or at checkout are for reference only and are not guaranteed. Actual delivery times may be affected by courier operations, customs clearance, weather conditions, public holidays, or other external factors.

VAULTA LIMITED. is not liable for delivery delays caused by third-party logistics providers or customs authorities.

Customs, Duties, and Taxes

For international shipments, customers are solely responsible for any applicable customs duties, import taxes, fees, or charges imposed by the destination country. VAULTA LIMITED. does not control or prepay such charges and cannot estimate the amount payable.

Failure to pay customs charges may result in delayed delivery, return of the shipment, or disposal by customs authorities, for which VAULTA LIMITED. shall not be held responsible.

Risk and Delivery Completion

Risk of loss or damage to products passes to the customer upon successful delivery to the address provided at checkout. Delivery is deemed complete when the shipment is marked as delivered by the courier.

Undeliverable or Returned Shipments

If a shipment is returned due to an incorrect address, failed delivery attempts, refusal to accept delivery, or unpaid customs charges, VAULTA LIMITED. reserves the right to charge additional shipping or handling fees before re-dispatching the order or issuing any refund.

Order Tracking

Where available, tracking information will be provided once the order has been dispatched. Tracking updates are subject to the courier’s systems and may not reflect real-time delivery status.

Contact Information

For questions regarding shipping, delivery status, or related enquiries, please contact us through the contact details provided on our website.